Wednesday Sep 2
$435,000 CITY HALL

Wellington's mayor says 'large chunks' of Deloitte's staffing review were written by AI. The council paid about $435,000 for a report it now disputes.

The document claimed the city had 330 too many employees. Filled positions got tallied alongside empty ones. Wage figures were three years old, borrowed from a lobby group.

The firm's response: it uses AI-enabled tools where appropriate, and a human signs off on findings. Andrew Little's response: a waste of time.

The real problem is not the drafting. Nobody checked arithmetic a spreadsheet would have caught. Big fees are supposed to buy scrutiny, not just words.

full brief & sources

⚡ Why this matters

  • A client publicly said its paid consulting deliverable was partly machine-written.
  • The errors were arithmetic, not judgment. That is what a review is for.
  • Every firm selling analysis now has to answer who, or what, wrote it.

🔍 What happened

  • Deloitte delivered a staffing review to Wellington City Council for about $435,000.
  • Mayor Andrew Little said large chunks of it were written by AI.
  • The review concluded the council was overstaffed by roughly 330 people.
  • Vacant positions were counted alongside filled ones.
  • Wage figures were three years old and came from a lobby group.
  • Deloitte says it uses AI-enabled tools where appropriate and a human signs off.

💬 Smart takes

  • Andrew Little, Wellington mayor: calls the review a waste of time and money, and says large chunks of it were AI-written.
  • Deloitte: says AI-enabled tools are used where appropriate, and that a human reviews and signs off on all findings.
  • Skeptic: a mayor handed a report saying he has 330 too many staff has every reason to attack how it was written.

🧭 Where this goes

  1. Likelypublic bodies start writing AI-disclosure clauses into consulting contracts.
  2. Likelythe big firms publish more detail on how AI-assisted work gets reviewed.
  3. Possiblethe report is withdrawn or reissued with corrected headcount numbers.
  4. Wild Carda client wins a refund on an AI-drafted deliverable and others follow.

🥄 The Spoon Take

Consulting has always been juniors, templates, and a partner's signature. The signature is what the client actually buys. Wellington paid for a review layer and the arithmetic proves nobody applied it. Disclosure rules will follow this story. They will not fix the part that broke.

🤔 Pushback

Large chunks written by AI is the mayor's characterisation. Deloitte has not conceded it, and the methodology has not been published.